SEND Information, Advice and Support Service

 South Gloucestershire Council, Bristol City Council and North Somerset Council have a statutory duty to fund impartial, confidential, and accessible information, advice and support to the parents of children with special educational needs and/or disability (SEND); as well as to young people (age 16+) with special educational needs and/or disability. This includes advice on education, social care and health related topics. This service is called the SENDIAS Service. The service works with families and young people to help them understand SEND, what their rights are and who can offer them support. The three neighbouring local authorities currently commission their SENDIAS Services separately from one another.

The SENDIAS Service providers in Bristol, South Gloucestershire and North Somerset’ are guided by a commissioning strategy when delivering the service. The draft commissioning strategy for the new contract is the subject of this consultation. The council is not seeking to make any significant changes to the current services. However, we have updated our commissioning strategy to propose that the three neighbouring councils work in partnership to contract a single SENDIAS Service that would be delivered across the area. This should provide a streamlined service across the region. You will be invited to comment on this proposal using the free text box at the bottom of the survey.

In addition to consulting on this proposal, we would like young people and their families to tell us how they find out about services, how they want to contact them and how they best access information. We will use this feedback to help define the communication methods that we require providers to use as part of delivering the SENDIAS Service.

You can request alternative formats of this consultation by emailing

This consultation will close on Monday 8 August. 

How to have your say

  • Take part in the survey
  • Email
  • Attend a virtual live event online to hear more and discuss the issues involved on 28th July from 7-8pm, please sign up here
  • Write to:

    South Gloucestershire Council, Corporate Research & Consultation Team, SENDIAS consultaiton, Council offices, Badminton Road, Yate, BRISTOL, BS37 5AF

This consultation has now closed and we are analysing the results, which will be published here in due course.


  • Opened
    29 Jun 2022 at 13:00
  • Closed
    8 Aug 2022 at 23:59


Consultation Topic
  • Children and young people
Marking a consultation as relevant to a particular audience indicates that it may be of special relevance to people within that group. It doesn't, however, mean that other groups wont find the consultation of interest - we welcome responses from everybody.
For example, education issues may be of particular interest to Parents & Guardians, and so will be shown to people searching the system for parenting issues, but the views of others (eg: Business, Faith Groups) are also relevant.
Target Audience
  • Parent, carers and guardians