BT Payphone Removal 2019

BT are proposing to remove 12 payphones (also referred to in this consultation as phone boxes) in South Gloucestershire. The removal concerns those phone boxes identified as unnecessary, whilst retaining public payphones that are either still in use or have been categorised as providing a social need.


The list of phone boxes being considered for removal can be found in the consultation document


This consultation process also gives local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them an asset that local people can enjoy. This costs £1 and can be done on the following webpage:


Please give us your views

We welcome comments on any of the phone boxes identified in the full consultation document by 30th September 2019


On 3rd October we will issue a first notification of our initial decision on the removal of phone boxes, which we will open to further consultation for 24 days, before considering responses and issuing a final decision to BT on 30th October



Find out more and tell us your views:


Please read the consultation document for more information and a list of the payphones under consideration for removal.


You can use the following methods of contact and give us your views, or to provide us with your contact details if you wish to adopt a kiosk. We will pass on the details of any people or groups who wish to adopt a kiosk to BT by 30th October


Complete the online survey




Write to:

Freepost Plus RTXL-YHGY-GSYS
South Gloucestershire Council
Corporate Consultation Team
Council Offices
Badminton Road
BS37 5AF


Phone: 01454868154


  • Opened
    29 Aug 2019 at 14:00
  • Closes
    30 Sep 2019 at 23:59


Geographical area
  • Bradley Stoke North
  • Bradley Stoke South
  • Filton
  • Longwell Green
  • Parkwall and Warmley
  • Patchway Coniston
  • Pilning and Severn Beach
  • Thornbury
  • Staple Hill and Mangotsfield
Marking a consultation as relevant to a particular audience indicates that it may be of special relevance to people within that group. It doesn't, however, mean that other groups wont find the consultation of interest - we welcome responses from everybody.
For example, education issues may be of particular interest to Parents & Guardians, and so will be shown to people searching the system for parenting issues, but the views of others (eg: Business, Faith Groups) are also relevant.
Target Audience
  • Councillors / MPs / MEPs
  • Older people
  • Town and Parish Councils