BT Payphone Removal 2020

BT are proposing to remove 5 payphones (also referred to in this consultation as phone boxes) in South Gloucestershire. The removal concerns those phone boxes identified as unnecessary, whilst retaining public payphones that are either still in use or have been categorised as providing a social need.

This consultation process also gives local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them an asset that local people can enjoy. This costs £1 and can be done on the following webpage:

Please give us your views

We will make a first notification to BT of our draft decision on 3 September, which is subject to further public consultation until 20 September 2020. We will consider all responses before issuing a final decision to BT on 28 September 2020.

Find out more and tell us your views:

 Please read the consultation document for more information and a list of the payphones under consideration for removal.

 You can use the following methods of contact and give us your views, or to provide us with your contact details if you wish to adopt a kiosk. We will pass on the details of any people or groups who wish to adopt a kiosk to BT.

  •  Email:
  •  Write to:
     South Gloucestershire Council
    Corporate Consultation Team
    Council Offices
    Badminton Road
    BS37 5AF


  • Phone: 01454868154


  • Opened
    21 Jul 2020 at 14:00
  • Closes
    20 Sep 2020 at 23:59
  • Response to be published
    28 Sep 2020


Geographical area
  • Bradley Stoke North
  • Bradley Stoke South
  • Charfield
  • Patchway Coniston
  • Staple Hill and Mangotsfield
Marking a consultation as relevant to a particular audience indicates that it may be of special relevance to people within that group. It doesn't, however, mean that other groups wont find the consultation of interest - we welcome responses from everybody.
For example, education issues may be of particular interest to Parents & Guardians, and so will be shown to people searching the system for parenting issues, but the views of others (eg: Business, Faith Groups) are also relevant.
Target Audience
  • Councillors / MPs / MEPs
  • Town and Parish Councils