BT Payphone Removal 2020

BT are proposing to remove 7 payphones (also referred to in this consultation as phone boxes) in South Gloucestershire. The removal concerns those phone boxes identified as unnecessary, whilst retaining public payphones that are either still in use or have been categorised as providing a social need.



Please note that as of Friday 14th February 2020, the phonebox outside MAYPOLE (Public house) PCO1 HIGH STREET HANHAM BRISTOL has been cancelled from this list by BT and is no longer proposed to be removed. The list of phone boxes being considered for removal can be found in the consultation document.


This consultation process also gives local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them an asset that local people can enjoy. This costs £1 and can be done on the following webpage:


Please give us your views

We have now made a first notification to BT of our draft decision, which is subject to further public consultation until 13th March 2020. We will consider all responses before issuing a final decision to BT on 13th March 2020.



Find out more and tell us your views:


Please read the first notification of our decision, and  consultation document for more information and a list of the payphones under consideration for removal.


You can use the following methods of contact and give us your views, or to provide us with your contact details if you wish to adopt a kiosk. We will pass on the details of any people or groups who wish to adopt a kiosk to BT by 13th March 2020.


Complete the online survey




Write to:

Freepost Plus RTXL-YHGY-GSYS
South Gloucestershire Council
Corporate Consultation Team
Council Offices
Badminton Road
BS37 5AF


Phone: 01454868154


  • Opened
    13 Dec 2019 at 08:00
  • Closes
    13 Mar 2020 at 23:59
  • Response to be published
    27 Mar 2020



Geographical area
  • Frenchay and Downend
  • Hanham
  • Longwell Green
Marking a consultation as relevant to a particular audience indicates that it may be of special relevance to people within that group. It doesn't, however, mean that other groups wont find the consultation of interest - we welcome responses from everybody.
For example, education issues may be of particular interest to Parents & Guardians, and so will be shown to people searching the system for parenting issues, but the views of others (eg: Business, Faith Groups) are also relevant.
Target Audience
  • Councillors / MPs / MEPs
  • Housing Association tenants
  • Town and Parish Councils