Privacy, Security and anti-Spam Policy

We take the security of our members' information extremely seriously. We have an active anti-Spam policy to prevent you from receiving unsolicited commercial email. Any members found to be sending Spam to this system will be removed from the system and barred. If you have any comments about misuse of this system please contact us using the feedback link at the bottom of any page.

We comply with UK data protection legislation in our treatment of all personal data provided by members. You can edit the personal information held by us at any time by going to the "Your Details" area and editing your personal profile. You can also remove yourself from the service by contacting us using the feedback link at the bottom of any page. We will delete all your personal information from our system six months after this date.

We take comprehensive measures to provide a secure environment for your use of the service. However we cannot guarantee the absolute security of information posted to groups on service. You should be aware that the confidentiality of posted group information is governed by the behaviour of other members of that group.

We are equipped with backup equipment to maximise service availability and to minimise the impact of unforeseen events. We strive to ensure that any files stored on the service are thoroughly backed up. We recommend however, that you also keep your own copies of any important files, as we cannot guarantee that our back up facilities are fail safe.

What do you do with my registration information?

The information you provide about yourself is held securely on our servers. This information is used to assist us in the development of our policies and services, and provides us with the ability to seek your opinion on future initiatives and proposals appropriate to your interests.

Users Under 16

If you are under 16, please get your parent/guardian's permission beforehand whenever you provide personal information to the South Gloucestershire Council website. Users without this consent are not allowed to provide us with personal information.


This hosted system and the personal data you have submitted are held by iNovem Ltd., Weston Court, Newbury Road, Weston, Berkshire, RG20 8JE. Registered in England under Company Number 4228932 who manage the system for us. Their data protection Notification Number is Z8289153. iNovem support staff have access to the information in the system for system administration and monitoring purposes. As a user you consent that South Gloucestershire Council and iNovem Ltd both act as data controllers and data processors simultaneously and that the data will be held and used in line with the policies, terms and conditions of this site.

Last updated 22nd September 2006