Provision of a Resettlement Support Services in South Gloucestershire

South Gloucestershire Council is looking to re-procure its resettlement support service that provides support to refugee families that have been resettled in South Gloucestershire following acceptance onto either of the below Home Office schemes:

  • UK Resettlement Scheme
  • Afghan Relocation and Assistance Policy Resettlement Scheme

Our consultation is running from the 10 November 2021 to the 28 January 2022 and asking for peoples/organisations views on how we should shape the service.

The aim of the support service is to support families to achieve integration and self-sufficiency in their lives in the UK, being able over time to independently access local public services, feel at home and connected in their local community, and meet their own needs including housing, health, education, and employment. Families would be referred through to the Council via two current schemes (UK Resettlement Scheme or the ARAP scheme). Families would have support from the support service from 3 to 5 years (depending on what scheme they are referred through).

The objectives of the support service would be to ensure either directly, or in partnership, that the following needs of the families are met:

  • Immigration status and related issues
  • Housing related support
  • Health and Wellbeing
  • Financial stability
  • Childcare and Education
  • Skills Training and Employment
  • Cultural and Community Integration
  • Self-dependency

At the end of their support from the support service the families should be able to live as independently as possible from the support service and integrated within their local community.

We would like to hear from you on how best to support families that are resettled through these schemes, we are also looking to seek the views of refugee families as well as professionals.

  • Read the Initial Equalities Impact Assessment here
  • You can also request paper copies of the survey and consultation documents at any local library and One Stop Shop
  • Email:
  • Telephone: 01454 868009
  • Write to:

South Gloucestershire Council
Corporate Consultation Team
Council Offices
Badminton Road
BS37 5AF

This consultation has now closed and we are analysing the results, which will be published here in due course.


  • Opened
    8 Dec 2021 at 10:00
  • Closed
    22 Jan 2022 at 23:59


Marking a consultation as relevant to a particular audience indicates that it may be of special relevance to people within that group. It doesn't, however, mean that other groups wont find the consultation of interest - we welcome responses from everybody.
For example, education issues may be of particular interest to Parents & Guardians, and so will be shown to people searching the system for parenting issues, but the views of others (eg: Business, Faith Groups) are also relevant.